Matt: I don't know. The whole concept of sending my client files outside the office to a virtual bankruptcy assistant I have never met is not something I would be comfortable with. How did you deal with that fear?
Dennis: First of all, your files never leave the office. The client intake forms (filled out by the client) are faxed or scanned into a PDF document and emailed to the virtual assistant. All the originals are retained in the client file which never leaves the office.
Besides, law firms have been outsourcing their work for many years. The only difference is they did not use the term "virtual assistants." When in fact, a virtual assistant is simply a person that performs work offsite for a law firm and 90% to 100% of the communication is handled via the internet or by telephone. The law firm communicates and receives finished work via the internet through emails and PDF files versus paper. In the past, law firms used outside assistance for:
Virtual assistants are notorious for keeping backups of their client’s work on CD-Rom. After the job is complete, you can request the CD-Rom be mailed to you or keep in the virtual assistant’s office as a back-up in case your computers fail.
No comments:
Post a Comment